Covid-19 – Pre-Lockdown Update

2nd November 2020

We are pleased that the lockdown announcement on Saturday 31st October by the UK Prime Minster has allowed ‘home moving’ to continue. We have seen that in a large town like High Wycombe a lot of people need to move throughout the year. However, as a responsible and licensed ARLA agent we strive to promote best practice in our processes and procedures. For this reason we are asking all our clients and potential clients to follow government guidance as closely as possible to minimise the risk to themselves and others.

As an independent and progressive company, we have already adopted a number of processes to enable us to become Covid secure and ensure moving home remains possible during this environment. We are now in the position to offer prospective viewers web-based panoramic virtual tours on all our properties. Some of these links are already visible via the property portals Rightmove/Zoopla/On The Market and our own website. However, all enquiries as standard are offered the opportunity to view theses tours.

If subsequently you would like to visit the property, we can still facilitate viewings on the following basis if the property fits your main requirements. Firstly, please do not attend a viewing if you have Covid-19 or symptoms of Covid-19. Please also do not attend if you have been told to self-isolate or anyone in your household is self-isolating. If you are unsure please visit the NHS website. As a precaution we will be confirming all appointments on the day to confirm the above.

Secondly, in line with current government guidance we can only accommodate two different households at a property (this includes a representative from Ford & Partners). We will ask our vendors, landlords and tenants to not be present during a viewing. For this to work we will ask you to not bring anyone who is not in your immediate household. If you would like anyone body else to view the property on your behalf this will need to be arranged on separate appointments. Please ensure you wear a mask and avoid touching any surfaces in a property. Our representative will open the property up and will be happy to accommodate reasonable requests.

We would love to talk to you if you have a property to sell or let as we have seen demand increase across all prices ranges in the last couple of months. To make things easy for you we are now in a position to offer instant online valuations online and happy to offer accurate valuations in person. We are also able to facilitate video conference meetings upon request. The same practical procedures apply as they would with viewings. We will ask that only one household is represented and to confirm on the day if anyone is symptomatic or needs to self-isolate.

We use the latest technology to manage active tenancies. You many have noticed your Arthur APP now has a Covid-19 reporting function. Please update the app if you become symptomatic or need to self-isolate so that we can best respond to any maintenance issues and or safety concerns.

If you are waiting to move, please speak to us about your individual case and we can provide updates accordingly. As a matter of course we will be contacting you in the next few days to ensure we can get the best result in the current environment.

If you have any further questions, please contact us on 01494 840 600 to discuss. Equally for the full government guidance on home moving please visit  gov.uk